At Alliance Maintenance, our philosophy is uniquely different from our competitors. We take good care of our staff and our staff take good care of our clients.
In order to achieve the results our clients want and expect from us, we have a team that is highly skilled, consistently supported and rewarded for the great work they do.
We Strive to Meet Our Client Needs
Our supervisory team is in constant contact with our clients to ensure we’re always meeting their needs. You want someone to understand your standard and we want to deliver that and raise it.
We Act on Our Client Feedback
Communication is by far the single most important element of the Alliance Maintenance Standard.
Our teams have daily meetings to ensure they’re aware of their tasks. We use the latest communication technology, which allows us to easily connect with staff on or off site. This helps us stay efficient – a goal we all keep top of mind. By staying connected, we have been able to foster a labour of love in the work we do for strata councils, property managers and building staff.
We Are Proactive and Informed
Property managers have a full plate and we get that. You have phone calls, emails and major repairs to tackle every hour of every day. As far as cleaning is concerned you want to work with a company that values your time. Our account supervisors make a point to create consistent and frequent touch points; sometimes even weekly. Our goal is to stay proactive and keep you informed. For these reasons Alliance Maintenance has quickly become a trusted partner with the largest strata management companies in Western Canada.
We Plan and Execute Efficiently
From the very beginning we encourage you to meet with a member of our management staff. By engaging us early, we can hit the ground running once we begin working. Your building will be provided with an account supervisor with whom you can relay your concerns. YOU are our top priority and our team is here to listen, plan and execute our plan efficiently.
We Always Communicate with You
Your residential strata building is at its cleanest when all parties (including building managers and concierge staff) are working together and on the same page. You want to know, when there’s a coffee spill, a casual misstep in the garbage room, or the neighbour’s friendly dog has it out for the curbside, that someone is on it. Our team appreciates the hard work that goes into management and concierge duties so we make a point to create as many touch points as possible with them.
As business owners both Nish and Shanil are very cooperative and flexible gentlemen. They respond on very short notice and I feel very secure in knowing that I can call them and they will always make themselves as well as their staff available for any need I might have.
- McDonalds Restaurant Corp.
At Three Lions Cafe we want to ensure our customers have a great dining experience. AML provides us with a high standard of service that is necessary in the competitive restaurant industry.
- Three Lions Cafe
Our insurance offices are very busy throughout the year, and making sure that the environment around is kept in outstanding condition is top priority. We are extremely happy with their work and commend the extra effort.
- TSN Insurance
Alliance has been responsible, reliable and instrumental in ensuring that our daycare surpasses all city health codes and standards. We definitely recommend AML to any business or non-profit.
- Lakeview Daycare
Before working with Alliance the cleanliness was below average. After working with AML, the cleanliness is now above average. In addition, owners, supervisors, and cleaning specialists are flexible with schedule changes and special requests.
- Martello Property Strata Management