Concierge

Be the Best You Can Be At Alliance

The Concierge is the first person to greet you in the building. They are also there to help support the building manager with the daily tasks and help answer any questions a resident has.

Shifts:

Main Duties:

Responsible for being the primary contact and source of information and services for residents and their guests
Responsible for greeting all residents
Help residents get timely resolution on housekeeping and maintenance issues
Conduct administrative responsibilities
Keep records of resident vehicles, phone numbers, frequent guests, and local maintenance and service providers
Perform other light duties such as picking up debris and emptying trash containers
Ability to work independently in the absence of supervision
Ability to work evenings and weekends if required
Monitor fire alarm panel to ensure it is operating normally
Monitor illegal vehicles parked on-premises and tow them if required
Perform floor and exterior patrols
Attend noise or any other complaints from residents
Ability to train new Concierge staff when required
Other related duties as required by the client, by the supervisor, or the building manager

Qualifications:

Proficient customer and personal service – actively looking for ways to help people
Knowledge of administrative procedures and systems, including picking up phone calls, and corresponding emails in a very timely manner
Must have a valid security license or BST (Basic Security Training)
Must have strong communication skill
Must have good coordinating and listening skill
Must be able to stay calm under pressure
Must dress in a neat and tidy suit and attire
Must have knowledge of computers basic programs and systems (Microsoft Office, Internet, Email and Messaging proficiency)
Must have the ability to multi-task
Willingness to work unscheduled shifts and work on holidays

Benefits:

*Only candidates with work permission in Canada will be contacted.